21 May 2019 - The Role of Culture Reform in Driving Better Customer Outcomes - Kilkenny

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About the event

The event will look at the role of culture reform in driving better customer outcomes.
 

CPD hours

CPD hours QFA, Registered Stockbroker, APA, Grandfather Professional Banker Chartered Banker Certified Bank Director MCI LCOI CFCPP CDPO FCOI  PIP
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This event will be held in number of locations and if you attend more than one of these please note that you can only claim CPD hours once.

Speaker - Helena Mitchell

Helena Mitchell is the Head of Consumer Protection: Supervision Division in the Central Bank of Ireland. She has over 25 years’ experience in Central Banking/Financial Regulation and has held a number of senior roles in both consumer protection and prudential supervision. Helena also worked in the European Central Bank in Frankfurt for a number of years, on a secondment to its Internal Finance Directorate. Helena holds the Diploma in Corporate Governance from the UCD Michael Smurfit Graduate Business School, is a Chartered Banker and a Licentiate of the Association of Compliance Officers in Ireland (LCOI). She also holds a number of other qualifications from the Institute of Banking.

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If you are not a member or have forgotten your login details, please contact our customer services team on (01) 611 6500 to register your place.