Digital Banking Revolution


Digital Banking Revolution


This exciting new Career Advancement Programme has been designed for everyone working in banking and financial services. Taking just three hours to complete, this online multi-media programme describes the digital transformation that is underway in financial services and provides an appreciation of banking in this new reality. In short, it answers the digital questions you may be afraid to ask!

Programme Outcomes

– Appreciate changing customer expectations and the implications for products and services and the customer experience
– Understand the cyber threats and the responsibilities of digitally enabled financial services organisations and employees in ensuring security and customer trust
– Understand digital business and its transformational  impact on banking and financial services
– Describe the main elements of the digital financial services ecosystem, identify the competitive opportunities and threats
– Understand the conduct of business obligations to customers in digital financial services
– Appreciate emerging developments and trends.

Curriculum and Award

– The Digital Banking Revolution programme is made up of six 30-minute online modules:
– The New Reality
– What Customers Expect in the Digital Age
– Conduct of Business Obligations in Digital Financial Services
– Security and Trust
– The Digital Financial Services Ecosystem
– What’s Next- Future Developments

The programme can be completed on your smartphone, laptop, tablet or PC at any time that suits you.

A digital certificate will be awarded by The Institute of Banking to those that complete the programme. There are no academic credits associated with the programme and it does not form part of a University award.


Access is available to all current members and affiliates of The Institute of Banking


€95 for the full programme of six modules


One CPD hour will be awarded to holders of the APA, QFA, Registered Stockbroker, Professional Banker and Chartered Banker designations on completion of the following modules:
– Conduct of Business Obligations in Digital Financial  Services
– Security and Trust                        


Further details coming soon.

Digital Online webinar                Digital Breakfast Briefing            Digital Open Evening

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