Our Culture Programmes

Raising standards in Financial Services is at the heart of what we do and our UCD Accredited Culture Programmes are designed to ensure that participants are provided with the knowledge and tools to lead and embed effective consumer culture in their organisations.

The Institute of Banking is the education partner to the Irish Banking Culture Board (IBCB).

Developed in consultation with international leading academic and industry experts, adopting these programmes demonstrates an investment by organisations in the competence of their staff in the areas of culture, conduct risk, consumer protection risk assessment, ethics and expected behaviours. 

UCD Qualification (level 7)

Professional Certificate in Consumer Protection Risk, Culture and Ethical Behaviour in Financial Services

UCD Qualification (level 9)

Professional Diploma in Leading Cultural Change and Ethical Behaviour in Financial Services