Meet a member of the team - Claire Lumsden


Claire Lumsden
Corporate Relationship Officer, The Institute of Banking















Claire Lumsden

Age range


What do you do in the Institute?
I work as a Corporate Relationship Officer on the Corporate Relationships team and am responsible for the design, production and dispatch of the Institute’s prospectus.

How long have you worked there?
I only very recently joined the Institute – last November.

What did you do before?
I was living and working in Hamburg, Germany, teaching in a secondary school after finishing my undergraduate studies in Trinity College.

What do you find most satisfying about your job?
Definitely the most enjoyable aspect of my work is the feeling of being a part of a cohesive, collaborative and supportive team that works as a unit to see projects through from start to completion. 
It is very satisfying to see the prospectus coming together and I look forward to getting the finished product to print this summer.

What do you find most challenging about your job?
The prospectus is a project that spans many months and goes through many drafts along the way. Each draft needs to be proofed with the same level of concentration and attention to detail. There’s no room for error when it comes to exam dates or fees so you need to be thorough in your proofing to dot the i’s and cross the t’s.

What’s your favourite thing to do outside of work?
Outside of work, I like spending as much time as I can with friends and family. I have two gorgeous nieces (and another niece or nephew on the way!) so making time to see them is a priority.

Who would you invite to your dream dinner party?
I’m a big reader so I’d ask an author along – if Donna Tartt’s conversation is anything like her writing, she’d make great company. She has written some remarkable novels – ‘The Secret History’, ‘The Goldfinch’, and ‘The Little Friend’; all of which count among some of my favourite novels of recent years. I’d also definitely ask a chef along. Someone like Donal Skehan or Nigel Slater – that way I wouldn’t have to lift a finger by way of catering!

What one thing would you bring to a desert island?
I’d choose to bring someone rather than something with me, namely, my best friend – if I had to be stuck somewhere for any length of time, I’d happily be stuck there with her! 

If you had a magic wand, what one change would you make on behalf of members?
I’d make the Institute more of a household name so that our students are recognised – not just within the banking profession – for their dedication and commitment to education and professional excellence.