Accessibility & Privacy

The Institute of Banking is working towards full compliance with the W3C Web Content Accessibility Guidelines.

The Institute's website,, was designed with these priorities:

  • Uses stylesheets meaning that all font sizes are relative and can be resized using the useful resizing tool (AAA) on every page.
  • Where possible, images that convey important information have alternative text. Where an image is for decorative purposes, the alternative text is left blank.
  • The great majority of downloads and documents are provided in PDF format, which can be read using Adobe's screen reader. Please visit the Access Adobe website for more information.


Our website supports standard browsers, such as

  • Internet Explorer v7.0,
  • Firefox v2,
  • Safari v2 and
  • Opera.  

To maximise your experience of the site, it is always recommended that you install the latest versions of browsers, which are free and available from their manufacturers.
If you encounter any difficulty in accessing the site, or have feedback, please get in touch with us at

The following discloses the information gathering and dissemination practices of

Data Collection

We collect personal information in order to process your registration(s) on and to provide you a quality service. For example, if you registered for a module we will send email alerts regarding Lecture Attendance or Exam Attendance notices.


Non personal data is collected via the use of cookies and logging. Cookies are small items of code placed on a user’s computer by a website, are vital to the functioning of the modern web. Cookies allow website operators to determine how users browse their sites and are a technical prerequisite for the operation of My Institute. The cookie policy for eCPD content which is accessible via My Institute is available for review here


Certain online purchase options on require you to give financial information ( such as credit card numbers ). Financial information that is collected is used solely to bill for services and is not stored on our systems.

Disclosing of Personal Information

We will not disclose personal data to any third party without prior permission, unless we are required to do so by any applicable law or regulators.

External Links

This site contains links to other sites. The Institute of Banking is not responsible for the privacy practices or the content of such Web sites. We do not follow your browsing path outside of our website.


This site has security measures in place to protect against the loss, misuse and alteration of the information under our control. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect a user’s personal information, we cannot ensure or warrant the security of any information you transmit to us or from our online services. Once we receive a users transmission, we use our best effort to ensure its security on our systems.